Website Terms of Use

Welcome to the Talent Unlimited website. Your use of this website and the documents, files and other information available through it is subject to the following terms and conditions.

Please read these terms and conditions and our related Privacy Policy carefully before you start to use this website, as these will apply to your use of the website. By using any part of our website, you confirm that you accept these terms and conditions and that you agree to comply with them. Every time you use a part of our website, please check this page to ensure you understand the terms and conditions that apply at that time. We may revise these Terms from time to time for any reason, including to reflect changes in relevant laws and regulatory requirements so please check this page occasionally to ensure that you’re happy with any changes.
We take your privacy seriously. Please see our Privacy Policy to find out about how we collect and use your personal information and your data protection rights.
These terms were last updated on the date that appears at the top of this page.

1. USE OF OUR WEBSITE

1.1 This website is provided by Talent Tech Limited, a company incorporated in England and Wales (company number 15648630), whose registered office is at 28 Ashdown Way, Bexhill-on-Sea, East Sussex, TN40 1EZ. For general enquiries relating to our website, please email us at info@talentunlimited.io.

1.2 References on this website and in these terms and conditions to:

2.1 “Talent Unlimited”, “we“, “our” or “us” shall mean Talent Tech Limited; and
2.2 “you” or “your” shall mean the user of this website. If you are accessing or using this website in your capacity as an employee, director, officer, partner or agent of a corporate or unincorporated entity “you” and “your” shall refer to you and such entity and you represent that you are authorised to accept these terms and conditions on behalf of such entity and agree to be personally bound by these terms and conditions and you are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

1.3 Whilst we endeavour to ensure that content on the website is accurate at the date of publication, no warranties or representations are given as to its accuracy, completeness, reliability, suitability or quality. Content may subsequently be superseded and we give no guarantees that content will be updated after the date of publication. As such, we accept no responsibility for the accuracy, completeness, reliability, suitability or quality of any content on the website and to the fullest extent permissible by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it (whether express or implied) and all liability (save in respect of death or personal injury caused by negligence and for fraud) for any loss or damage caused by using or relying upon the content appearing on this website. In particular, we will not be liable to you or any third party for any indirect or consequential loss or damage including any financial loss, loss of profit, revenue or business, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation.

1.4 We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. Access is permitted on a temporary basis and we may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

1.5 We are the owner or the licensee of all intellectual property rights in this website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. The design and layout of this website are protected by copyright, database right, design rights and other similar laws and may not be copied or imitated in whole or in part.

1.6 The trade marks, logos and trade names displayed on the website (“Marks“) are the property of Talent Tech Ltd or other third parties. You are not permitted to download, copy, modify or use the Marks without our prior written consent or the consent of such third party who may own the Marks.

1.7 We and our suppliers own the intellectual property rights in the software that runs this website. Save to the extent expressly permitted by applicable laws, you must not copy, modify, download, distribute, decipher, de-compile, interfere with or attempt to interfere with that software without our prior written consent.

1.8 We cannot guarantee that this website will operate in accordance with your expectations or will be error free. If you are aware of any error on this website please contact us by email at info@talentunlimited.io and we will endeavour to correct it.

1.9 We make no claims that any material contained on the website can be lawfully viewed or downloaded outside of the United Kingdom. Access to materials may not be legal by certain persons or in certain countries. If you are accessing the website from outside the United Kingdom you do so at your own risk and are responsible for compliance with laws in your jurisdiction.

1.10 It is our policy to virus check documents and files before they are posted on this website. However, we cannot guarantee that documents or files downloaded from this website will be free from viruses. Accordingly, for your own protection, you must use virus-checking software when using this website. We exclude to the fullest extent permitted by law, all liability (save in respect of death or personal injury caused by negligence and for fraud) in connection with (a) any damage or loss caused by errors, computer viruses, other malicious code or harmful components originating or contracted from the website or from any third party websites linked to this website and (b) any interruptions in your access to the website.

1.11 You must not misuse our website by knowingly introducing computer viruses, other malicious code or harmful components. You must not attempt to gain unauthorized access to our website. You must not attack our site via a denial-of–service attack or a distributed denial-of-service attack. By breaching this clause, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately and you will indemnify us for any breach, which means that you will be responsible for any loss or damage we suffer as a result of you not complying with this clause.

1.12 We do not monitor or edit documents, files or commentary provided to us by other persons for posting on this website and accordingly we do not accept any responsibility for their content or for any damage or loss you may suffer. The views expressed by other users on our website do not represent our views or values.

1.13 If you decide to access any third party websites linked to this website, you do this entirely at your own risk and we will not be liable for any loss or damage that may arise from your use of them. We provide these links merely for convenience and the inclusion of such links does not imply that we endorse or accept any responsibility for, or have any control over, the content or use of such websites. You may be subject to the terms of use applicable to such third party sites.

1.14 If you would like to link to this website, you may only do so with our prior written consent which may be requested by email to info@talentunlimited.io and subject to the following terms and conditions:

14.1 you must not replicate this website;
14.2 you may only link to this website in a way that is fair and does not damage our reputation or take advantage of it;
14.3 you must not remove, distort or otherwise alter the size or appearance of the Talent Unlimited logo;
14.4 you must not create a frame or any other browser or border environment around this website;
14.5 you must not create a link to any part of this website other than the homepage www.talentunlimited.io;
14.6 you must not in any way imply that Talent Unlimited is endorsing any products or services other than its own;
14.7 you must not misrepresent your relationship with Talent Unlimited nor present any other false information about Talent Unlimited;
14.8 you must not use or display on your website any trade marks or logos or any trading name of Talent Unlimited without express prior written permission from us (and by accepting these terms you acknowledge that all rights in such trade marks, logos and trading names in all parts of the world are vested in Talent Unlimited;
14.9 you must not link from a website that is not owned by you;
14.10your website must not in any other way be indecent or inappropriate or incompatible with our reputation; and
14.11 you will comply with any direction that we may give in relation to the link to this website and/or to the use or display of our trading names, trade marks and logos.

1.15 We expressly reserve the right to revoke our consent for you to link to our website at any time at our discretion and without notice and to direct you to remove from your website any links to this website, our trading names, trade marks and logos and, if any provisions of clause 1.14 have been breached, to take any action we deem appropriate against you.

1.16 You shall fully indemnify us and any of our group companies for breach of clause 1.14. This means that you will be responsible for any loss or damage we suffer as a result of your breach of clause 1.14.

1.17 By accessing this website, you agree that you will access its contents solely for your own use. You may print out a single hard copy of any part of the content of this website for your use in accordance with these terms and conditions of use. You must not modify the copies of any materials on this website in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any text. Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our website in breach of these terms and conditions of use your right to use this website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

1.18 Except as expressly permitted by clause 1.17 and as may be required in order to link to our website with our prior written consent in accordance with clause 1.14, you may not (except to the extent required in order to use this website in accordance with these terms and conditions) copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, delete or show in public any part of this website or systematically extract material from this website or any document available through it, create any derivative works from it or in any other way exploit commercially all or any part of this website or any document available through it without our prior written consent.

1.19 Any dispute arising between you and us in relation to this website shall be governed by English law. See section 3 for more detail.

1.20 If you are a consumer, please note that you and we both agree that the courts of England and Wales will have non-exclusive jurisdiction for the purposes of any such dispute. However, if you are resident in Northern Ireland you may also bring proceedings in Northern Ireland and if you are resident in Scotland you may also bring proceedings in Scotland.

1.21 If you are a business, we both agree to the exclusive jurisdiction of the courts of England and Wales for the purposes of any such dispute.

1.22 If any of these terms and conditions is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:

2. CUSTOMER PORTAL

2.1 Users that have been authorised under our agreement with our customers may access the Customer Portal via our website (“Login”).

2.2 By registering on the platform and ticking to accept these Terms of Use, you are agreeing to comply with the conditions set out in this document.

3. DISPUTE RESOLUTION

3.1. Good Faith Negotiation
If a dispute arises between the Parties in connection with this Agreement, the Parties shall first seek to resolve the dispute through good faith negotiations. Either Party may give written notice to the other Party describing the nature of the dispute and requesting a meeting to resolve the matter (“Dispute Notice”). Within 14 days of the Dispute Notice, senior representatives of both Parties shall meet (in person or via video/teleconference) to attempt to resolve the dispute amicably.

3.2. Mediation
If the dispute is not resolved within 30 days following the Dispute Notice, either Party may propose that the matter be referred to mediation. The mediation shall be conducted in accordance with the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure or another reputable UK-based mediation service, unless the Parties agree otherwise. The costs of mediation shall be shared equally between the Parties, and the location of the mediation shall be London, UK, unless otherwise agreed.

3.3. Jurisdiction and Arbitration
If the dispute is not resolved through negotiation or mediation within 60 days of the Dispute Notice, the dispute shall be referred to arbitration. Arbitration shall be conducted in accordance with the rules of the London Court of International Arbitration (LCIA) or another agreed arbitration body. The arbitration tribunal shall consist of one arbitrator appointed by agreement of the Parties, or failing such agreement, by the arbitration body. The seat of arbitration shall be London, and the arbitration proceedings shall be conducted in English.

3.4. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Subject to the arbitration clause above, the courts of England and Wales shall have exclusive jurisdiction over any dispute that cannot otherwise be resolved in accordance with this clause.

4. LIMITATION OF LIABILITY

4.1. General Limitation
To the maximum extent permitted by applicable law, each Party’s total liability to the other Party under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the value of fees paid under the Agreement in the preceding 12 months.

4.2. Exclusions
Neither Party shall be liable to the other Party for any indirect, consequential, incidental, punitive, or special damages, including but not limited to loss of profit, revenue, business, or goodwill, arising out of or in connection with this Agreement, even if such damages were foreseeable or advised in advance.

4.3. Compliance with Local Consumer Protection Laws
Notwithstanding any limitation set out in this clause, nothing in this Agreement shall exclude or limit either Party’s liability where such exclusion or limitation is prohibited by applicable consumer protection laws or statutory rights in the relevant jurisdiction, including but not limited to:

For contracts governed by UK law: Consumer Rights Act 2015 and any non-excludable rights under applicable UK legislation;
For contracts in the EU: Applicable Directives and national implementations under EU consumer protection laws, including the Directive 93/13/EEC (Unfair Contract Terms) and Directive 2011/83/EU (Consumer Rights Directive);
For contracts governed by other jurisdictions: Any mandatory statutory rights or protections afforded under the relevant local consumer protection laws.

4.4. Exceptions to Limitation
The limitations in this clause shall not apply to liability arising from:

Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Breach of data protection obligations where liability cannot be limited under applicable laws;
Any other matter for which liability cannot be lawfully excluded or limited.

4.5. Application to Consumers and Businesses
Where this Agreement is entered into with a consumer (as defined under local laws), the limitations in this clause shall apply only to the extent permitted by applicable consumer protection laws, and nothing in this clause shall restrict a consumer’s statutory rights.

5. DATA PROTECTION RESPONSIBILITIES

5.1. Definitions
For the purposes of this clause, the terms “Data Controller,” “Data Processor,” “Personal Data,” and “Processing” shall have the meanings set out in the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

5.2. Obligations of Talent Unlimited
Talent Unlimited (the “Service Provider”) agrees to:
a. Process Personal Data only in accordance with applicable laws and for the purposes necessary to provide its AI-driven recruitment services.
b. Implement appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of Personal Data, protecting it against unauthorized access, loss, or destruction.
c. Ensure that any sub-processors engaged for the Processing of Personal Data provide equivalent safeguards.
d. Assist the User in complying with data subject rights (e.g., access, rectification, erasure, and portability requests).
e. Notify the User promptly of any data breaches involving Personal Data and provide all relevant information to mitigate its impact.
f. Maintain records of all Processing activities undertaken on behalf of the User.
g. Return or delete Personal Data upon the User’s written request, unless legal obligations require its retention.

5.3. Obligations of the User
The User agrees to:
a. Ensure that any Personal Data provided to Talent Unlimited has been lawfully obtained and that the User has a legal basis for its Processing.
b. Provide accurate, up-to-date, and relevant Personal Data necessary for the Service Provider to deliver its services.
c. Inform data subjects, where required, of the Processing activities carried out by Talent Unlimited as a Data Processor on behalf of the User.
d. Comply with all applicable data protection laws in connection with the use of Talent Unlimited’s platform.
e. Notify Talent Unlimited promptly of any data protection issues, including inaccuracies, complaints, or breaches.

5.4. Data Subject Rights
The parties acknowledge that Talent Unlimited acts as a Data Processor for the User. Talent Unlimited shall promptly refer any data subject request it receives to the User. It is the User’s responsibility to handle such requests, except where the User authorizes Talent Unlimited to respond directly.

5.5. Audits and Compliance
Talent Unlimited shall make available upon request any necessary records or certifications to demonstrate compliance with this clause.

5.6. International Transfers
Where Talent Unlimited processes Personal Data outside the UK or the European Economic Area (EEA), it shall ensure appropriate safeguards (e.g., Standard 6. Contractual Clauses) are in place to maintain lawful data transfers.

6. DATA ACCURACY

6.1. You must make sure that all the information relating to your registration with the Portal is true, accurate, current and complete at all times.

6.2. If any of your registration details change (e.g. email address, postal address), you must notify us promptly by contacting us at info@talentunlimited.io.

6.3. To help us maintain the security of the Portal, you must keep your registration details confidential. If you become aware of any misuse or unauthorised use of your registration details, then you must inform us immediately by sending us an email at info@talentunlimited.io.

6.4. If you have breached, or we have justifiable reason to believe that you have breached, or will breach, these Terms, we may terminate or suspend your registration and/or access to the Portal and/or website.

6.5. We reserve the right to delete your account and any personal data or other information associated with your use of the Portal if there is no activity on your account for more than 24 consecutive months.

6.6. Please consult the relevant operator agreement for further terms applicable to your use of the Portal.

7. UPDATES TO TERMS AND CONDITIONA

7.1. Amendments
Talent Unlimited reserves the right to update, amend, or modify its Terms and Conditions from time to time to reflect changes in services, legal requirements, or business operations.

7.2. Publication and Notification
a. All updates to the Terms and Conditions will be published on the Talent Unlimited website at [insert website URL].
b. Users will be notified of any material changes via email to their registered email address at least 14 days prior to the changes taking effect.

7.3. User Acknowledgement
a. Continued use of the Talent Unlimited platform or services following the notification period constitutes acceptance of the updated Terms and Conditions.
b. Users are encouraged to regularly review the Terms and Conditions to stay informed about any changes.

7.4. Availability
The current version of the Terms and Conditions will always be accessible on the Talent Unlimited website for review and reference.

8. CHARGES AND PAYMENT

8.1. The Client shall pay to the Supplier all applicable fees in accordance with this section.

8.2. The Client shall pay the Usage Fee to the Supplier’s Nominated Account by either Direct Debit, Card Payment or BACS on the Payment Date.

8.3. If the Supplier has not received cleared funds in accordance with the amounts due herein within five (5) Business Days of the Payment Date and without prejudice to any other rights and remedies of the Supplier:

a) the Supplier may, without liability to the Client, disable the Client’s and its Authorised Users’ access to all or part of Talent Unlimited Platform and the Supplier shall be under no obligation to provide any access to Talent Unlimited Platform and additional services while any such amount remains unpaid; and

b) interest shall accrue on any such amount overdue at an annual rate equivalent to 3% over the overdraft rate applied from time to time to the Supplier by its primary bank in the UK at the date the relevant invoice or invoices was or were issued commencing on the date the payment first became due and shall continue until fully paid whether before or after legal judgment.

8.4. All amounts and fees stated or referred to in the Agreement:

a) shall be paid in the currency specified on invoices issued by the Supplier;

b) are non-cancellable and non-refundable;

c) are exclusive of but subject to value added tax at the current rate from time to time.

8.5. The Supplier reserves the right to charge the Client at the Supplier’s Standard Hourly Rate for any setup up work carried out under the written authorisation of the Client should the Client subsequently decide not to sign a relevant Agreement to Talent Unlimited’s systems. Any such amount will be invoiced by the Supplier to the Client for immediate payment as soon as the intention not to sign is identified.

8.6. After the Initial Subscription Term the Supplier shall be entitled to increase any of the fees. The Supplier will notify the Client of any intended fee increase for the Services no less than 30 days in advance.

9. CANDIDATE ACCESS

9.1 Our platform uses our proprietary Ai engine to assess a candidate’s interview performance against the job description, skills required and company profile that the recruiting company has uploaded onto our platform. Talent Unlimited does not decide whether a candidate is progressed to the next round of the interview process; however, a candidate rating is calculated based on the answers that the candidate has given during the interview alongside Talent Unlimited’s proprietary assessment framework.

9.2 By uploading your personal details and CV and taking part in an interview on the Talent Unlimited platform, you are agreeing that your performance in the interview will result in the Talent Unlimited platform rating your responses and providing that rating to the recruiter who will then decide whether or not you should proceed to the next stage of the interview process. Included with the rating will be evidence of how you performed against the skills required for the role.

9.3 Although the interviewing process, questions, follow up questions, candidate feedback and client feedback are proprietary components of the Talent Unlimited platform, we do access 3rd party processors to conduct our interviews and provide feedback.

9.4 We keep your data, personal details, CV, interview transcripts and recordings, candidate and client feedback so that we can recommend jobs to you that we believe you might be interested in and recommend you to clients that we think might be interested in hiring you. If you would like your data removed from our platform then email info@talentunlimited.io and we will do so.

9.5 We will delete data from our platform following circa five years of inactivity.

9.6 Following receipt of your interview feedback, and if you are concerned about your interview feedback, you are able to email info@talentunlimited.io to request a human review of your interview transcript.

9.7 We run tests on our platform on a regular basis to assess the candidate experience, interview quality, candidate feedback and ratings. Our Ai engine does not decide whether a candidate is progressed to the next stage, this remains the decision of the client.

9.8 We have completed a DPIA that is available to view following a request to info@talentunlimited.io