What once took weeks, now takes days

Scaling hiring without breaking candidate
experience.

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The challenge

Rapid growth created pressure to hire quickly, while keeping the personal touch.

CartonCloud is a fast-growing SaaS business with teams spread across Australia, New Zealand, Southeast Asia and North America. Hiring is centralised, handled by a very lean people team, and designed to be rigorous — multiple interview stages, leadership involvement, and even in-person meetings where possible. As application volumes increased, two pressures collided: the need to move faster to secure top talent, and the desire to maintain a thoughtful, human candidate experience. Manual CV screening and phone interviews were consuming time that should have been spent with the strongest candidates, while growing volumes increased the risk of delay and missed talent.

The solution

Talent Unlimited transformed early-stage hiring, with faster insights and feedback for every candidate.

CartonCloud integrated Talent Unlimited directly into its existing ATS workflow, using Sophie to handle CV screening and first-stage interviews as soon as candidates applied.

Instead of relying on keyword matching, CVs are assessed contextually against CartonCloud’s role requirements and behavioural expectations. Candidates who meet the threshold move straight into a structured AI interview, producing detailed reports, transcripts and scoring that hiring managers can review immediately.

The AI never makes hiring decisions. It simply gives the team better data, sooner and ensures every candidate receives feedback, whether they progress or not

The result

Recruitment moved faster, stayed fair, and put candidates first.

What once felt overwhelming became manageable overnight. Monday mornings no longer meant opening 100+ new applications with no clear starting point. Hiring managers received shortlists backed by rich, explainable insights and could listen to interviews before investing time in live conversations. Time to shortlist dropped from weeks to days, without compromising quality or fairness. Candidates moved through the process faster, felt respected, and left with meaningful feedback. For CartonCloud, Talent Unlimited didn’t replace human interaction — it created more space for it, exactly where it mattered most.

Fix your hiring

Connect with the right candidates faster